Terms & Conditions

1. Acceptance of terms

By accessing or using this website and any related enquiry or consultation process, you agree to these Terms & Conditions and to any other policies or disclosures referenced herein. If you do not agree, please do not use the website or submit information to us.

2. Services and scope

Johan Konsultant provides counselling, guidance, and support relating to:

• German language preparation (A1 to B1 and related study support).
• Ausbildung and vocational training guidance in Germany.
• Career counselling and application preparation for Germany-focused opportunities.
• Documentation review, resume support, interview preparation, and general process guidance.

The exact scope of each engagement depends on the service package selected, your objectives, and the specific arrangement agreed with us. We do not promise guaranteed admission, guaranteed placement, guaranteed visa approval, or guaranteed immigration outcomes.

3. Eligibility and user responsibilities

You are responsible for ensuring that the information you provide is accurate, complete, and up to date. You must provide truthful information regarding your qualifications, language proficiency, work experience, documents, and any other personal or professional details relevant to the service.

You agree to:

• Use the website only for lawful, legitimate, and relevant service enquiries.
• Provide all required information in a timely manner.
• Attend appointments, classes, or follow-ups as scheduled and communicate changes responsibly.
• Verify official requirements, deadlines, and conditions with the appropriate institutions or authorities.

4. Fees, payments and additional costs

Any fees, payment schedules, or service charges are subject to the specific package or agreement made with Johan Konsultant. We may also communicate separate charges for third-party services, translation, documentation, courier, or travel-related costs, if applicable and clearly disclosed.

Unless expressly stated otherwise in writing, all fees are payable in accordance with the agreed payment terms. We may suspend services where payment obligations are not met, subject to any legal rights or applicable cancellation/refund policy.

Users should review any written quotation, agreement, or invoice carefully before making payment. Any refund or cancellation rights, if applicable, will be governed by our separate Refund & Cancellation Policy.

5. Appointments, rescheduling and cancellations

Appointments may be scheduled by phone, WhatsApp, email, or by using our online consultation processes. We reserve the right to reschedule services in a reasonable manner due to unforeseen circumstances, technical issues, or operational constraints.

If you need to cancel or reschedule, please notify us as early as possible. Any applicable cancellation, refund, or rescheduling terms will be communicated in the relevant service agreement or our Refund & Cancellation Policy.

6. External links and third-party services

This website may contain links to third-party websites, institutions, or resources relevant to language study, visa guidance, apprenticeship, or Germany-related services. We are not responsible for the content, policies, accuracy, or practices of such third parties.

Any reliance on external websites or third-party guidance is at your own risk. Please verify all official information directly with the relevant institutions, government authorities, employers, or educational providers.

7. Intellectual property

All website content, text, graphics, logos, layout, imagery, branding, and other materials on this website are owned by or licensed to Johan Konsultant unless otherwise stated. You may view, access, and use the website for personal and informational purposes only.

You may not reproduce, distribute, modify, sell, or exploit any part of the website or its content without our prior written permission. Unauthorised use may violate copyright, trademark, or other applicable laws.

8. Service availability and reasonable limitations

We aim to provide a useful and accurate website and service experience. However, the website and related services may occasionally be unavailable, delayed, incomplete, or subject to technical disruption beyond our control.

We do not guarantee uninterrupted access to the website, constant availability of appointments, or the success of any application or immigration process. We may reasonably limit or vary our services depending on operational needs, candidate suitability, schedule availability, regulatory requirements, or other legitimate circumstances.

9. Limitation of liability

To the maximum extent permitted by applicable law, Johan Konsultant shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the website or our services, including any loss of business, loss of data, loss of opportunity, or reputational harm.

Our aggregate liability for any claim arising from the website or services shall, to the extent permitted by law, be limited to the fees actually paid by the user for the specific service giving rise to the claim, or such other amount as may be expressly stated in a written agreement.

This limitation does not exclude liability for fraud, wilful misconduct, or any statutory rights which cannot be lawfully excluded.

10. Dispute resolution and governing law

These Terms & Conditions are governed by the laws of India, and any disputes arising from them shall be subject to the jurisdiction of the competent courts in Haryana, India, unless another legally valid arrangement applies.

We encourage users to raise concerns through our contact and grievance process before pursuing formal legal remedies. We may attempt in good faith to resolve concerns amicably and promptly.

11. Contact

If you have questions or complaints about these Terms & Conditions or any service-related issue, please contact us:

• Business name: Johan Konsultant
• Address: Building 102, Sector 9A, Gurgaon, Haryana, India
• Phone: +91 9582382647
• Email: info@Johankonsultant.in
• WhatsApp: +91 9582382647